Technical Support
Our technical support is a team of specialists who are ready to solve any problems with the equipment 24 hours a day and 7 days a week.
Services offered by our engineering department.
Starting up and commissioning of the equipment built by SKY TECH:
Commissioning when purchasing equipment is included in its price (you pay only for accommodation). Our service engineer visits the Customer, where he launches the equipment, configures it;
Commissioning of the equipment takes from 3 to 5 working days. (Launching the equipment, training the Customer's specialists to work on machine, commissioning the equipment, accepting as commissioned and fully operational).
Commissioning of equipment during post-warranty or non-warranty repair:
The cost of a specialist's work is 10 thousand rubles per day;
The flight (travel) and accommodation of the specialist is additionally paid;
Including start-up of equipment, its adjustment. The term is 1-2 days.
Customer training on the territory of the SKY TECH Training Center free of charge:
Duration of training is 2-4 working days;
Obtaining theoretical and practical knowledge;
Upon completion of training, a certificate is issued (Payment for travel, accommodation, meals of the student is paid by the customer)
Refresher training to work on our equipment with a visit of a specialist to the client's territory:
The cost of a specialist's work is 10 thousand rubles. per day;
The flight and accommodation of a specialist is additionally paid;
Includes start-up of equipment, its configuration. Term 1-2 days;
Obtaining theoretical and practical knowledge;
